Help & Questions

Check the product description, model number, dimensions and specifications before ordering. If you are unsure, send us the product link and your requirements. For electrical compatibility or installation, consult a qualified electrician.

For bulk or project requirements, contact us with the product names or model numbers, quantities and delivery PIN code. Please confirm stock, pricing and delivery arrangements with our team before placing a large order.

Warranty coverage depends on the product and manufacturer. Check the listing or contact us before purchasing to confirm the terms for your chosen model. Keep your invoice, warranty card and product serial number for any service enquiry.

Choose your product and any available options, select the quantity and add it to your cart. Review the items, enter your delivery details and complete checkout using an available payment method. Check your address and phone number carefully before submitting.

The payment methods available for your order appear at checkout. If Cash on Delivery (COD) is offered for your order, you can select it there. Contact us if your preferred method is unavailable or checkout does not complete.

Check your email, including the spam folder, and your order status before trying again. If money has been debited but you cannot find an order confirmation, contact us with the transaction reference, amount and payment time so we can investigate. Never send your OTP, PIN, CVV or full card details.

Contact us as soon as possible with your order number and the change you need. We will check the order's status and confirm what is possible. Changes or cancellation cannot be guaranteed once an order has been processed or dispatched.

Enter your complete address and PIN code at checkout to check available shipping options and charges. If no option appears, contact us before placing the order. For bulky items or bulk quantities, confirm delivery arrangements with our team.

Delivery timing depends on the items, destination and dispatch status. Refer to any delivery estimate shown with your order. If tracking details have been issued, use the link in your shipping update. Otherwise, contact us with your order number for a status update.

Contact us as soon as possible after delivery with your order number and a description of the issue. Keep the product, original packaging and all accessories. We may request photographs or an unboxing video to help verify the problem. Eligibility and the next steps are explained in our Return Policy.

Our Return Policy covers requests relating to damaged, defective, incorrect or significantly different products, and missing included parts or accessories. Requests are subject to the policy's conditions and verification. A replacement depends on availability; if one is unavailable, a refund may be offered. Please contact us for return instructions before sending an item back.

As stated in our Return Policy, approved refunds are generally processed within 7–10 working days. Online-payment refunds go back to the original payment method. Eligible COD refunds may be made by bank transfer or UPI. The time for the credit to appear can vary by bank or payment provider.